To contact Google Play support via your device, follow these steps:
- Select GooglePlay on your device.
- Select 'Help' from the settings icon in the top right corner.
- Select 'Downloading on Google Play: Apps, games, & digital content'
- Select whichever category is most applicable to your issue.
Please note that there are many different Android devices out there with different UI/settings menus and formats. Procedures and visuals may be different depending on the type of the device and the OS.